During my regular Internet roaming for new CRM information, I came across the following article detailing some of the best new additions to CRM 2011. As I enjoyed reading it I decided to repost it here.
http://blogs.msdn.com/b/crm/archive/2013/01/29/10-things-i-love-about-dynamics-crm-2011-december-2012-service-update-or-polaris-update.aspx